Terms of use

Free of charge

The services and features we offer on our websites are completely free, and no payment is required from our users. In our apps, most features are also free. However, for the Cifra Club family of services, there is a set of benefits available to users who choose to subscribe to Cifra Club Pro (described below in this document). These benefits vary depending on the type of purchase and are detailed directly within the apps.

Registration

Let’s suppose this is your first time accessing our company’s website and that you’ve already read and agreed to these Terms of Use. You may continue browsing freely, without the need to register, and visit all the pages available to non-registered users. However, if you want to engage more directly with the features offered on our websites, you’ll need to complete a registration. When registering, you’ll be required to provide personal information, including your name, email address, city, country, date of birth, and gender. Providing this information is mandatory, and it’s essential that you enter only accurate, precise, and truthful details in the form. We also ask that you keep your personal information up to date whenever there are any changes. Additionally, we reserve the right to use all valid and lawful means to identify our users to prevent fraud and fake profiles. For more information on this topic, we recommend reading our Privacy Policy.

Eligibility to register

Our websites, apps, and features are available only to individuals who have full legal capacity to enter into contracts, in accordance with Brazilian law. Therefore, individuals who do not have such capacity — including minors (under 18 years of age) — may not use them unless assisted or represented by a parent, guardian, or legal representative. The same applies to individuals whom we have temporarily or permanently banned due to improper use of the sites. It is also not permitted for the same person to have more than one account. If we detect duplicate registrations, we may merge or permanently disable them without prior notice.

Purchases and Sponsorship related to the registration

Users who choose to subscribe to Cifra Club Pro (as described below in this document) may do so from any device that allows this action, and will then receive access to Cifra Club Pro subscriber benefits across all platforms, provided they use the same login used when the subscription was activated. The free trial period for any paid service within the apps is limited to ONE use per account. In other words, once a user takes advantage of the free trial period, cancels the subscription, and later decides to subscribe again, the free trial will no longer be available.

Login and password

At the end of the registration process, you will need to set a username (identification) and a password, which must be provided at each login. However, keep in mind: your username and password must be kept secure by you, as you will be fully responsible for any consequences arising from their use. For this reason, we do not recommend sharing these credentials with others. If you become aware of any unauthorized use of your username or password, please notify us immediately by email (suporte@studiosol.com.br), as you may otherwise be held responsible for any consequences resulting from such misuse.

Use of data

During your use of our websites, apps, and features, we use the registration data provided for the following purposes: • To provide, personalize, and improve your experience with our products and services. This enables us to offer you personalized, adapted, or location-based content, recommendations, features, and advertising. • To understand and analyze how our products are used, aiming to observe behaviors and usage trends in order to develop new products and services. • To communicate directly with you regarding matters related to our websites and apps.

Data protection

We are committed to using the registration information you provide only for purposes expressly permitted under Brazilian law and/or these Terms of Use, and never for any unlawful activities.
You may request the permanent deletion of your personal data provided during registration from Studio Sol at any time by sending an email to suporte@studiosol.com.br. However, exceptions apply for mandatory record retention as required by the Brazilian Civil Rights Framework for the Internet (Law 12.965/2014) or for aggregated and non-identifiable data used for statistical purposes.

Cookies

We may use an installation mechanism on your computer when you access our websites, in order to personalize your experience. This allows, for example, your password to be automatically filled in on your device and enables the site to display your previous activity. In other words, the use of cookies is not intended to harm you — on the contrary, it helps make our websites easier to use. However, if you prefer not to allow cookies to be installed, you can configure your browser to block them. Please refer to your browser’s guidelines for more information. You can also choose to opt out of anonymous data collection by Audience Science via this link: http://www.networkadvertising.org/managing/opt_out.asp

Use of our apps

When you use a Studio Sol app, data may be collected for advertising purposes about your device, including the Advertising ID from Android, iOS, or similar operating systems, as well as location data obtained from the device’s sensors. In addition to this, data related to advertising on the device is also collected, including clicks made from it, impressions, and the time spent viewing ads. In compliance with transparency requirements, we detail below the data from your device that may be collected when you use one of our apps: A. Anonymous advertising identifiers of the device, mobile device attributes, and apps installed on the respective device; B. Data from the device’s sensors; C. Anonymous location data from the device via GPS or mobile network.

MDM Hands

Data Collection Through Our Partners

The data collected from our users is obtained through the MDM Platform – a mobile data intelligence solution developed by Hands. The main purposes of the MDM Platform are:

1. To create accurate behavioral audiences for mobile advertising by using precise audience segmentation, which is then used to deliver advertising campaigns.

2. Generate insight reports aimed at providing behavioral analyses linked to market intelligence.

After the user’s consent regarding data collection , one of the legal bases provided by the Brazilian General Data Protection Law, Hands analyzes the following information:

1. Advertising Identifier: Advertising Identifiers refer to information about the user targeted by advertising. This information is usually presented and grouped using a code — the “User ID” — which is generated from random numbers based on the operating system in use.

2. Mobile Device Data: Information about the mobile device’s model, manufacturer, operating system, carrier, connection type, and time zone.

3. SDK Data: Events for generating media campaign reports.

Hands has no access to, and the MDM Platform does not collect, any of the following personal data:

1. User's CPF (Brazilian individual taxpayer registry);

2. User's name;

3. User’s phone number; and/or

4. User’s email.

Hands does not process any personal data related to racial or ethnic origin, religious beliefs, political opinions, union membership, or affiliation with religious, philosophical, or political organizations, nor any data concerning an individual’s health or sexual life.

Hands Privacy Policy

We invite you to visit Hands Privacy Portal, a website dedicated to the topic of Data Privacy. You will find access to information there such as:

1. The main goals of the Brazilian General Data Protection Law.

2. Frequently asked questions submitted to us by our partners and customers.

3. Our Privacy Policy, where we clearly present information about:

   1. The types of data collected;

   2. The specific purposes of processing;

   3. The data controller identification and contact information;

   4. Information about data sharing;

   5. The explicit mention of data subjects’ rights and how to exercise them.

Content posting

It is important to clarify that we, at Studio Sol, act solely as “application providers,” in accordance with the Brazilian Civil Rights Framework for the Internet. In other words, we are simply the owners of the websites and their respective platforms. Our mission is to spread knowledge by carrying out a clear educational activity in music, inspired by the highest principles of democratization and universality of education. We are not responsible for publishing or posting any content on our websites (except for the institutional materials of our company); the posting of content is therefore an exclusive prerogative of our users. For this reason, as mere providers, we are not responsible for the content posted. This responsibility lies solely with the users. Therefore, it is very important that you, as a user, pay close attention to the content you choose to post on any of our websites—such as song lyrics, chords, tabs, videos, photos, music files, or any other type of content—avoiding, for example, the violation of copyright, personality rights (such as third-party image, voice, and name), or industrial and commercial trademark rights. With regard to copyright, we assume that you will only publish on our websites content that is free and/or properly licensed, and that does not infringe upon third-party rights. Since we do not control the content posted by our users (which would be both humanly and technologically impossible!), we rely on the responsible conduct and good judgment of our users and partners. Our responsibility is limited, it is important to note, to removing content whenever we receive a specific court order to do so. This obligation arises from the Brazilian Civil Rights Framework for the Internet (Article 19). We also suggest that you read the next section of these Terms of Use, which explains the procedure for content removal. By accepting these Terms of Use, you also agree that any and all content you have posted, whether authored by you or by third parties, may be used across all of our websites (even if the content was originally posted on a single site), as well as on our social media channels. Furthermore, you allow the content to be edited by other registered users, who may suggest adjustments, propose arrangements and modifications, thus developing a truly collaborative platform whose sole purpose is the free dissemination of knowledge and high-quality musical education. Specifically on the Palco MP3 website, we may use photos and graphic elements present on the artist’s Palco MP3 page, official or unofficial websites, and social media for featured images on the main page. Accordingly, bands and artists must agree that Palco MP3 may use the aforementioned items exclusively for promotional purposes on the site itself and on official social media channels. Finally, you also agree that our websites may display advertising, including alongside content you have posted, without any restriction. You guarantee that any use of the content you post will not involve any payment of any kind, and that its availability will always be free, provided that other users comply with the conditions set forth in these Terms of Use.

Copyright infringement complaint

If any individual or company believes that content posted by one of our users violates their copyrights or personality rights, they may send us an email (suporte@studiosol.com.br) describing the issue, precisely identifying all content involved, and providing valid proof of ownership of the rights in question. Although the Brazilian Civil Rights Framework for the Internet only requires a service provider to remove content after receiving a specific court order, we reserve the right to take down content even without a judicial order whenever we detect a situation that may constitute a serious rights violation. However, this does not mean we assume responsibility for any damages resulting from keeping the content online after receiving such a notification or email. Removing content before a court order is our prerogative and right—not an obligation. Furthermore, you, as a user, fully accept that any content you post on any of our sites may be removed without prior notice. Regardless, you will be notified of any rights violation claims involving content you posted and will have the opportunity to present your defense. Additionally, you authorize us to share your personal data provided during registration, as well as your content, with judicial authorities upon request. None of these actions taken by us will cause you any harm, and by using our services, you fully accept these conditions and waive any right to seek compensation from our company.

Obligations assumed by users

By using any of our websites, you agree to never: (a) violate third-party copyrights or personality rights; (b) use any data mining methods or similar data extraction techniques; (c) manipulate or otherwise present the website or its content using “framing” or similar browsing technology; (d) register, subscribe, unsubscribe, or attempt to register, subscribe, or unsubscribe any party for any product or service without express authorization to do so; (e) transmit or disclose illegal or prohibited material, or insult, slander, libel, or defame any person or company; (f) spread information about illegal activities and incitement to crime; (g) make available content of a discriminatory nature of any kind, such as ethnicity, gender, sexual orientation, or any other; (h) create a false identity or use subterfuge with the intent to deceive others or obtain undue advantage; (i) send unsolicited advertising material, including spam, junk mail, chain letters, mass mailings, or pyramid schemes to third parties; (j) transmit files that are technically harmful (including, but not limited to, computer viruses, logic bombs, Trojan horses, worms, SQL injection, harmful components, corrupted data, or any other malicious software); and (k) use the websites for purposes other than those for which they were created.

Disclaimer (Disclaimer)

We disclaim any liability for damages resulting from the use of our websites or the content therein, including but not limited to lost profits, consequential, moral, or material damages. We do not guarantee that the functions incorporated or existing on the websites will be available without interruption or errors. Furthermore, there is no warranty that the website or its content are free from viruses or any contaminating or destructive properties. We will make every effort to ensure the accuracy, correctness, and reliability of our websites; however, we make no warranties regarding these matters. We disclaim any liability for the content or availability of information contained in the search index provided on our websites, as well as for the accuracy of any search results. We are not responsible for any infringement of personality rights, copyrights, related rights, trademarks, or industrial property rights arising from any content available on our websites, nor for the nature of such content. Our sole obligation is to remove, following the procedures established in these Terms of Use, any content that is reasonably suspected of violating any rights. Any reference to products, services, processes, or other third-party information by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by us.

Tolerance

No failure or delay on our part to exercise any of our rights under these Terms of Use, our other policies, or applicable law shall imply or constitute a waiver of such rights.

Changes to the Terms of Use

The Terms of Use may be modified and updated by us at any time, at our sole discretion, to adapt to legislative changes or introduce new business practices. Unless otherwise stated in the updated version, such changes will take effect immediately. Therefore, it is important that you always read this document before using any of our websites. It may contain changes with which you do not agree. Continued use of our websites after the publication of these changes will constitute your full and tacit acceptance of the updated Terms.

Governing Law and Jurisdiction

Although our websites can be accessed from anywhere in the world, our relationship with users will always be governed, under any circumstance and regardless of the user’s location, by Brazilian law—particularly the Consumer Protection Code, the Brazilian Civil Rights Framework for the Internet, and these Terms of Use. To resolve any disputes or questions arising from your use of the services or their content, the courts of the State of Minas Gerais, District of Belo Horizonte, are hereby designated as the exclusive jurisdiction, unless another privileged jurisdiction is established by law.

Compliance with third-party terms of use

Cifra Club applications use YouTube API services. By using our applications, clients, and users acknowledge and agree to be bound by YouTube's Terms of Service, as well as the Google Privay Policy. Our applications comply with these Terms of Use and Privacy Policy, ensuring a safe experience in accordance with the established guidelines.